Why in News?
Coal Mines Provident Fund Organization (CMPFO) has launched the C CARES Version 2.0 recently.
- It is an enhanced web portal of Coal Mines Provident Fund Organization (CMPFO).
- It is designed to improve the efficiency and transparency of Provident Fund and Pension disbursements for workers in the coal sector.
- Developed by - Centre for Development of Advanced Computing (C-DAC) with support from the State Bank of India.
- This upgraded platform connects coal workers, companies, and CMPFO, facilitating real-time claim tracking, automated ledger updates, and direct benefit transfers to workers' accounts.
- Features - Additionally, a mobile application has been introduced for CMPF members, enabling them
- To manage their profiles,
- Monitor claims,
- Raise grievances, and
- Check their provident fund balances, all while benefiting from a user-friendly chatbot for assistance.
- For coal companies and CMPFO, the system provides a prescriptive dashboard.
- The dashboard generates tailored reports, analyzes claim settlement trends, and enhances data-driven decision-making, ultimately leading to improved service delivery and faster claim resolutions.
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Coal Mines Provident Fund Organization (CMPFO)
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- It is an autonomous organization.
- Established in - 1948 under the Ministry of Coal.
- Aim – To administer provident fund and pension schemes for the coal sector workers.
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Reference
PIB | C CARES Version 2.0
