Coal Mines Provident Fund Organization (CMPFO) has launched the C CARES Version 2.0 recently.
It is an enhanced web portal of Coal Mines Provident Fund Organization (CMPFO).
It is designed to improve the efficiency and transparency of Provident Fund and Pension disbursements for workers in the coal sector.
Developed by- Centre for Development of Advanced Computing (C-DAC) with support from the State Bank of India.
This upgraded platform connects coal workers, companies, and CMPFO, facilitating real-time claim tracking, automated ledger updates, and direct benefit transfers to workers' accounts.
Features- Additionally, a mobile application has been introduced for CMPF members, enabling them
To manage their profiles,
Monitor claims,
Raise grievances, and
Check their provident fund balances, all while benefiting from a user-friendly chatbot for assistance.
For coal companies and CMPFO, the system provides a prescriptive dashboard.
The dashboard generates tailored reports, analyzes claim settlement trends, and enhances data-driven decision-making, ultimately leading to improved service delivery and faster claim resolutions.
Coal Mines Provident Fund Organization (CMPFO)
It is an autonomous organization.
Established in - 1948 under the Ministry of Coal.
Aim – To administer provident fund and pension schemes for the coal sector workers.
